Changelog
What's new
in Matrix.
Monthly digest. Pipeline, reports, integrations, workflow, platform: what shipped each month and why it matters.
What shipped.
Account Production answers what a contract actually delivered. Matrix gets an MCP server, so Agent Neo answers from ChatGPT and Claude. Notifications move into the app.
Account Production shows what an account actually delivered.
When you negotiate an LNR or an RFP you record the volume you expect the account to produce. There was nowhere in Matrix to record what they actually produced, so teams kept that in a spreadsheet and nobody could tell from the opportunity whether a contract was performing. LNR and RFP opportunities now carry actual room nights, ADR and revenue month by month across the contract period. The rate grid total row shows them next to the anticipated figures, and clicking any of the three opens a month-by-month flyout you can edit, with autosave and a last-updated stamp on each month.
That data feeds a new report. Account Production sits under Reports, one row per account, rolling up that account's qualifying LNR and RFP opportunities. Each row carries current year against last year against contracted, for room nights, ADR and revenue, with variance coloured the way Group Rooms Pace colours it. Filter by property, portfolio, or everything, over a month-year range. Last activity and the opportunity assignee sit on the row, so an account running behind contract also tells you who owns it and when anyone last spoke to them.
A staleness indicator and a production trend sparkline landed with it, rows drill down into last year's detail, and accounts holding contracts in more than one currency show a figure per currency instead of blending them.
What shipped.
Currency and date format follow the property. A security upgrade lands under the sign-in page. Scheduled Reports absorbs the old weekly send chain.
Scheduled Reports absorbs the weekly send chain.
June put the Sales Readout on a schedule. July moved the recipients over and shut the old plumbing off, so there is one screen that answers what goes out, to whom, and how often. Group Rooms Pace and Group Rooms & Events Control can be scheduled the same way now, and each frequency comes with a sensible default reporting window instead of a blank field.
New users get a scheduled Sales Readout without having to ask for one, and properties arriving through an onboarding import get theirs created during the import. The emails say which report they carry and link back to the schedule that sent them.
What shipped.
The Sales Readout goes on a schedule. Agent Neo picks up attachments and two new tools. Every property runs on its own clock.
Scheduled Reports.
The Sales Readout no longer waits on someone remembering to run it. Pick a cadence, daily, weekly, or a custom range, and Matrix builds the report and delivers it on time. Set one up the way an owner asked for it, then copy that schedule for the next property or the next meeting instead of rebuilding it from scratch.
What shipped.
Apollo.io enrichment lands. The Sales Readout reads on phones. Default templates centralize.
The Sales Readout is responsive.
The weekly readout now reads on phones. The GM checks it from the airport instead of "I'll look at it Monday." Same data, same layout intelligence, viable on a 6-inch screen.
Client Meeting + Sales Readout fixes.
The Client Meeting activities stat now shows only completed activities in the last 30 days (the open/future-meeting bug is gone). A handful of Sales Readout polish items addressed alongside.
What shipped.
Sales Readout becomes editable. BEOs and group resumes go bulk. Event Tracking lights up across every entity.
Sales Readout customization.
Every property can now configure its weekly Sales Readout: pick which sections appear, who it goes to, and how it's framed. One report engine, multiple ownership audiences. Property A gets response-time + pace; Property B gets AR aging + group resume slate.
What shipped.
The weekly report becomes The Sales Readout. Group resumes go bulk. Group Rooms Pace ships. Big month for group sales.
The Sales Readout (formerly Weekly Sales Report).
The weekly sales report has a new name and a new posture: The Sales Readout. Same data shape, more report-grade design, and the foundation for the customization layer that lands in April. Operator-named, not vendor-named.
See what shipped
in your portfolio.
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