Matrix simplifies hotel sales by giving your team one place to manage the full sales journey — from inquiry to lead to opportunity. No more switching between spreadsheets, inboxes, or clunky systems.
Why it matters
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💼 Keep everything organized — track every group, meeting, or event inquiry from day one
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⚡ Save time and reduce follow-up delays with a single, streamlined process
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📈 Make handoffs seamless between sales team members and properties
How it works in Matrix
Every new inquiry starts a tracked workflow inside Matrix. You can convert inquiries into leads with one click, and then progress those leads into real sales opportunities — all within the same interface.
Each step of the workflow captures relevant details (like client info, space needs, dates, and budgets), and Matrix automatically logs every activity so your team never misses a beat. The status is always clear, and next steps are always visible.
This isn’t just CRM. It’s a workflow designed for hotel sales.
Real-world example
Let’s say a corporate planner submits a meeting request through your website. That inquiry enters Matrix automatically (or manually if submitted via phone/email). From there:
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It’s converted into a lead and assigned to the right sales rep
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Proposal is generated directly in Matrix
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The opportunity is tracked until it’s won — and then reported
No re-entry. No guesswork. Just one smooth workflow that brings your whole team together.
Ready to streamline your sales process?
Book a demo and see how Matrix transforms your sales workflow.